Sales Floor Specialist

2 weeks ago


Coventry, Coventry, United Kingdom Foot Locker Full time
Role Overview

You will recognize yourself when interacting with customers in one of our stores. You have a passion for discussing athletic sneakers and apparel, and you enjoy collecting them. To excel in this role, you must be able to identify the latest styles and share your enthusiasm with customers. Building natural, friendly conversations is crucial, as well as adapting to different types of customers and resolving issues with a smile. Your success will be measured through personal and productivity goals, as well as your ability to provide an exceptional in-store experience to every customer.

Key Responsibilities
  • Ensuring high levels of customer satisfaction by being knowledgeable about all products offered and teaming up with colleagues to provide excellent sales service.
  • Delivering sales, outstanding customer experience, and operational expectations.
  • Maintaining personal and productivity goals.
  • Connecting with every customer by asking open-ended questions to assess their needs.
Qualifications and Skills
  • A minimum of 0-3 years of retail experience.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products.
  • Ability to initiate completion of tasks or activities without necessary supervision.
Benefits
  • A competitive salary ranging from £6.17 to £12.92 per hour.
  • 28 days of holiday plus an additional day per year for the first 5 years.
  • Associate discount of between 30 – 50%.
  • Hapi App offering discounts & prize draws.
  • Employee Assistance Program – Retail Trust.
  • Company Sick Pay scheme.
  • Head Office Internships.
  • Striper Ambassador Programme.
  • Development Opportunities.

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