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Hospital Operations Manager

2 months ago

York, York City, United Kingdom Priory Group Full time
About the Role

Priory Group is seeking a highly skilled and experienced professional to fill the position of Hospital Operations Manager at our Stockton Hall Hospital in York.

Key Responsibilities
  • Manage and be responsible for the operation of the Hospital, including Estates and Facilities.
  • Directly Line Manage Admin, Medical Secretaries, Maintenance, Reception & Catering and be part of the Hospital Senior Management Team.
  • Manage and develop Support Services, ensuring that the highest quality services are provided within budget.
  • Manage the maintenance of all the hospital's assets, including the building, within the Capital Expenditure Budget.
  • Identify budgetary needs (both operational and capital) and put together proposals to be sent to MD.
  • Be highly visible within the site to both service users and colleagues.
  • Seek advice and guidance from Estates professionals to ensure that all improvements to assets are carried out to Priory minimum standards, as well as meeting any regulatory requirements.
  • Project manage local capital expenditure, if required, meeting with contractors and ensuring best value.
  • Lead on site for any building improvements or projects including new builds.
  • Manage the activities of any contractors on site to ensure all jobs are completed in a timely manner and within budget.
  • Carry out regular building checks to ensure compliance with quality standards.
  • Responsible for all people issues within support services including leading, developing, recruiting and motivating all team members.
  • Provide out of hours support for emergency situations with site attendance if necessary.
  • Ensure team awareness of Priory Customer Satisfaction Surveys, implementing changes as appropriate.
  • Communicate and implement Priory policies and procedures, ensuring that all regulatory, health & safety, and operational standards are adhered to.
  • Maintain health and safety documentation as delegated within their role, requesting assistance from external contractors as appropriate, together with carrying out local safety checks in line with Priory Group Health and Safety policies.
  • Ensure appropriate external contractors are used to undertake repairs and not to make any repairs or alterations that would affect the safety of the workplace.
  • Report regularly to site manager on health and safety and fire issues.
  • Co-ordinate Health & Safety for the hospital reporting directly to the Hospital Director and feeding back to SMT, Clinical Governance and Health & Safety meetings.
  • Form part of the Senior Management on-call rota.
  • You will be expected to provide cover and support to the wider team and site as and when needed.
Requirements
  • Line Management experience.
  • Experience in project management, ideally with a qualification.
  • Good organisation and time management.
  • First-class customer service skills.
  • The post holder will ideally have experience in a similar role within Hospitality or Healthcare, a track record of direct Line Management responsibility/Senior Management history, a H&S qualification such as IOSH or NEBOSH and experience of Budget Management.
What We Offer
  • Competitive benefits package and time off, including enhanced maternity leave.
  • Extra service annual leave awards.
  • Career development opportunities.
  • An employee assistance programme.
  • Free car parking.
  • Relocation support.
  • Payment into the pension scheme.