Clinical IT Systems Support Specialist

1 week ago


Leicester, Leicester, United Kingdom Leicestershire Partnership NHS Trust Full time

Job Overview

This is an exciting opportunity to join Leicestershire Partnership NHS Trust as a Clinical IT Systems Support Specialist. The role will involve providing day-to-day support for Clinical IT Systems to end users, as well as developing and delivering training to support clinical system users in meeting the needs of the local health community.

Main Responsibilities

  • Provide customer-focused IT support to end users working within a framework supporting projects or system upgrades.
  • Respond to service incidents, responding professionally and customer-focused.
  • Develop and deliver training courses to support clinical system users in meeting the needs of the local health community.
  • Work with HIS system/project managers, change managers/facilitators, and customers to modify the behaviour of system users who appear to be using systems outside the tolerance of acceptable practice.
  • Create system-specific support materials, ensuring that all materials are up-to-date about software changes, local NHS policies, and Government / Department of Health guidelines.

About Us

Leicestershire Partnership NHS Trust provides a range of community health, mental health and learning disability services for people of all ages. We aim to develop a workforce that reflects our community and actively implement equal opportunities in employment and service delivery.



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