HVAC Specialist

4 days ago


Liverpool, Liverpool, United Kingdom Atlas Workplace Services Full time

We are seeking a skilled HVAC Specialist to join our Atlas Workplace Services team in the North West. As an essential member of our regional mobile team, you will be responsible for delivering high-quality maintenance and reactive repairs across multiple disciplines.

The ideal candidate will possess excellent technical skills and have experience working with air conditioning / refrigeration systems. You should be able to deliver high-quality work while maintaining a strong focus on customer satisfaction and SLAs.

Key Responsibilities
  1. To ensure the highest standards and competencies are delivered and demonstrated at all times.
  2. To deliver portfolio PPM and minor works in accordance with client requirements.
  3. To maintain effective communication with clients, customers, and colleagues through regular updates and feedback.
  4. To contribute to the delivery of a quality service, aiming for 100% satisfaction of customers.
  5. To provide technical support, advice, and guidance to customers and colleagues.
  6. To ensure best value for money is achieved by ensuring accuracy within the team in checking resources and materials suitable for effectively delivering the service.
  7. To report performance to your Technical Service Manager.
  8. To ensure safe delivery of all Atlas works, including those of our service partners.
  9. To produce details of time and materials required for any minor works for quoting purposes.
  10. To liaise with Account Support, Supervisors, Managers, and Sub-Contractors to deliver work to the highest standard within SLA.
  11. To build and foster relationships with clients, customers, and other Atlas colleagues.
Minimum Qualifications and Certifications
  1. NVQ level 3 in a given trade.
  2. Qualified Air Conditioning Engineer.
  3. City & Guilds 2079 F-Gas Regulations (Cat1).
Essential Skills and Experience
  1. Good understanding of modern office software.
  2. Experience of working with asset/work management systems such as MAXIMO/CafM systems on Android tablets.
  3. Three years previous experience within a similar environment, particularly across multiple sites and disciplines.
  4. Two years experience in customer-facing outsourcing environments.
  5. Background in mobile engineering/property maintenance.

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