HVAC Specialist
4 days ago
We are seeking a skilled HVAC Specialist to join our Atlas Workplace Services team in the North West. As an essential member of our regional mobile team, you will be responsible for delivering high-quality maintenance and reactive repairs across multiple disciplines.
The ideal candidate will possess excellent technical skills and have experience working with air conditioning / refrigeration systems. You should be able to deliver high-quality work while maintaining a strong focus on customer satisfaction and SLAs.
Key Responsibilities- To ensure the highest standards and competencies are delivered and demonstrated at all times.
- To deliver portfolio PPM and minor works in accordance with client requirements.
- To maintain effective communication with clients, customers, and colleagues through regular updates and feedback.
- To contribute to the delivery of a quality service, aiming for 100% satisfaction of customers.
- To provide technical support, advice, and guidance to customers and colleagues.
- To ensure best value for money is achieved by ensuring accuracy within the team in checking resources and materials suitable for effectively delivering the service.
- To report performance to your Technical Service Manager.
- To ensure safe delivery of all Atlas works, including those of our service partners.
- To produce details of time and materials required for any minor works for quoting purposes.
- To liaise with Account Support, Supervisors, Managers, and Sub-Contractors to deliver work to the highest standard within SLA.
- To build and foster relationships with clients, customers, and other Atlas colleagues.
- NVQ level 3 in a given trade.
- Qualified Air Conditioning Engineer.
- City & Guilds 2079 F-Gas Regulations (Cat1).
- Good understanding of modern office software.
- Experience of working with asset/work management systems such as MAXIMO/CafM systems on Android tablets.
- Three years previous experience within a similar environment, particularly across multiple sites and disciplines.
- Two years experience in customer-facing outsourcing environments.
- Background in mobile engineering/property maintenance.
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