Senior CRM Consultant
4 weeks ago
We are seeking a highly skilled Senior CRM Consultant to join our team at Itineris. As a key member of our Project Teams, you will play a crucial role in the successful implementation of our UMAX solution at our customers' premises in the UK.
Key Responsibilities- Manage customer expectations and translate business and functional requirements into application solutions
- Attend workshops and meetings with customers onsite
- Follow up on testing and guarantee quality of the solution
- Contribute to the further evolution of the Itineris standard UMAX solution
- Take ownership of assigned modules in the project and interact with other team members
- Collaborate closely with the Project Manager and Service Delivery Consultants
- Participate in project progress meetings and proactively identify risk areas
- Apply expertise to deliver high-quality consulting services to new and existing customers
- Continuously develop and extend knowledge within the Utility market and transfer knowledge to other colleagues
- Strong analytical skills (master's degree or equivalent through experience)
- Experience with the Utilities market is a MUST
- At least 3-5 years' experience as a Functional Consultant in the context of large, complex ERP/CRM project implementations
- Expert in identifying business requirements and excellent understanding of customers' business processes
- Experience with Microsoft Dynamics 365 is a 'plus'
- Knowledge of PowerApps, Common Data Services, Project Automate, MS Forms pro, is a 'plus'
- Excellent oral and written communications skills
- Willing to travel to the client (Reading area)
- Dynamic team player with true problem-solving mentality
- Hands-on, likes to take initiatives and driven by quality
- 100% customer-oriented and adapts swiftly to fast-paced and quickly changing environments
- Permanent contract (UK)
- Warm welcome and enthusiastic colleagues who will help you integrate and quickly feel at ease with us
- Gain valuable experience in a fast-changing technological market
- In-depth initial training, long-term career development, and personal growth
- Attractive and competitive salary with fringe benefits
- Excellent work-life balance
- And... a lot of 'fun' moments
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Senior Functional Consultant
4 weeks ago
Reading, Reading, United Kingdom Itineris Full timeYou will be part of a Project Team responsible for the successful implementation of the UMAX solution at our customers' premises in the UK.This role is UK based and requires relevant ERP implementation experience within the Utilities industry.UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one...
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Senior Functional Consultant
4 weeks ago
Reading, Reading, United Kingdom Itineris Full timeJob DescriptionYou will be part of a Project Team responsible for the successful implementation of the UMAX solution at our customers' premises in the UK.This role is UK based and requires relevant ERP implementation experience within the Utilities industry.UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management...
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Senior Functional Consultant
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