IT Support Services Engineer
6 days ago
We are seeking an experienced IT Support Services Engineer to join our client's team at Addition Solutions Ltd.
Key Responsibilities- Perform backup and monitoring checks, update documentation, and remediate against failures.
- Work within an ITIL aligned environment, follow process and procedures, with particular focus on achieving targeted SLA's, KPI's, and receiving excellent customer feedback.
- Assist with the remediation of security vulnerabilities.
Main Requirements:
- Excellent knowledge of Networking Infrastructure and key services such as Switching, Firewalls, VLANs, Wireless, SSL, IPSEC VPNs, DNS, DHCP.
- Experience with Microsoft Operating Systems (Windows 10/11 and Windows Server).
- Skilled in M365 Administration (Entra, Exchange Online, Defender etc.)
- Desirable: Intune or other MDM experience.
About the Opportunity:
This role offers the chance to work with cutting-edge technologies and gain exposure to a variety of clients. The estimated salary for this position is £35,000 - £40,000 per annum, dependent on experience.
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