Clinical Receptionist
1 week ago
Clinical Receptionist Opportunity
We are seeking a skilled and experienced Clinical Receptionist to join our team at The Smile Centre in Canterbury. As a Clinical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our dental practice.
Key Responsibilities:
- Meet and greet patients, providing a warm and welcoming first impression
- Manage patient appointments, answer phone calls, and update patient records
- Coordinate care packages for patients, working closely with our clinicians
- Confidently promote and upsell Bupa Dental Care products and services
- Provide excellent customer service, both face-to-face and over the phone
- Support the Practice Manager and clinical team to ensure the smooth running of the practice
- Handle patient payments and maintain confidentiality
Requirements:
- Positive and professional attitude in a fast-paced environment
- Previous administration or receptionist experience, preferably in a healthcare setting
- Strong communication skills, both written and verbal
- Proficient in Microsoft Word and Outlook, with excellent organisational skills
- Experience promoting company products and services
- Preferred experience with Dentally
Benefits:
- Competitive pay rates and opportunities for training and development
- Access to MyHealthcare, providing free support and advice on health-related issues
- My Bupa Extras, offering discounts and rewards at popular retailers
- Access to discounted dental insurance for you and your family
- Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine
- Wagestream, allowing you to access your income before payday
- Access to career pathways and support throughout your working life with Bupa Dental Care
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