Clinical Receptionist

1 week ago


Canterbury, Kent, United Kingdom Bupa Dental Care Full time

Clinical Receptionist Opportunity

We are seeking a skilled and experienced Clinical Receptionist to join our team at The Smile Centre in Canterbury. As a Clinical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities:

  • Meet and greet patients, providing a warm and welcoming first impression
  • Manage patient appointments, answer phone calls, and update patient records
  • Coordinate care packages for patients, working closely with our clinicians
  • Confidently promote and upsell Bupa Dental Care products and services
  • Provide excellent customer service, both face-to-face and over the phone
  • Support the Practice Manager and clinical team to ensure the smooth running of the practice
  • Handle patient payments and maintain confidentiality

Requirements:

  • Positive and professional attitude in a fast-paced environment
  • Previous administration or receptionist experience, preferably in a healthcare setting
  • Strong communication skills, both written and verbal
  • Proficient in Microsoft Word and Outlook, with excellent organisational skills
  • Experience promoting company products and services
  • Preferred experience with Dentally

Benefits:

  • Competitive pay rates and opportunities for training and development
  • Access to MyHealthcare, providing free support and advice on health-related issues
  • My Bupa Extras, offering discounts and rewards at popular retailers
  • Access to discounted dental insurance for you and your family
  • Additional health and wellbeing benefits, including Cycle to Work Scheme and free annual Flu vaccine
  • Wagestream, allowing you to access your income before payday
  • Access to career pathways and support throughout your working life with Bupa Dental Care

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