Sales and Service Representative

4 days ago


Glastonbury, Somerset, United Kingdom Zen Computers Ltd Full time

About the Role

We are seeking a skilled Retail Sales Associate to join our team at Zen Computers Ltd. As a key member of our sales team, you will provide exceptional customer service, assist customers in locating products, and maintain a clean and organized sales floor.

Key Responsibilities

  • Greet customers warmly and assist them in locating products within the store.
  • Engage with customers to understand their needs and provide tailored recommendations.
  • Demonstrate product features and benefits, effectively upselling when appropriate.
  • Maintain a clean and organised sales floor, ensuring that merchandise is displayed attractively.
  • Handle customer inquiries via phone with excellent phone etiquette, ensuring clear communication.
  • Process transactions accurately using basic maths skills for cash handling.
  • Collaborate with team members to achieve sales targets and enhance customer satisfaction.
  • Stay informed about product knowledge and promotions to provide accurate information to customers.

Requirements

  1. Previous experience in retail or sales is preferred but not essential.
  2. Strong communication skills in English; proficiency in Spanish or other languages is an advantage (bilingual or multilingual candidates are encouraged to apply).
  3. Ability to sell effectively and engage customers through excellent interpersonal skills.
  4. Organisational skills to maintain an orderly workspace and manage stock levels efficiently.
  5. Basic maths skills for processing transactions and handling cash accurately.
  6. A positive attitude, with a willingness to learn and adapt in a fast-paced environment.

Working Conditions

  • Monday to Friday
  • Weekend availability
  • £11.18-£11.53 per hour
  • 15 hours per week
  • Tips

Benefits

  • Company pension
  • Employee discount
  • On-site parking
  • Store discount

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