Sales and Service Representative
4 days ago
About the Role
We are seeking a skilled Retail Sales Associate to join our team at Zen Computers Ltd. As a key member of our sales team, you will provide exceptional customer service, assist customers in locating products, and maintain a clean and organized sales floor.
Key Responsibilities
- Greet customers warmly and assist them in locating products within the store.
- Engage with customers to understand their needs and provide tailored recommendations.
- Demonstrate product features and benefits, effectively upselling when appropriate.
- Maintain a clean and organised sales floor, ensuring that merchandise is displayed attractively.
- Handle customer inquiries via phone with excellent phone etiquette, ensuring clear communication.
- Process transactions accurately using basic maths skills for cash handling.
- Collaborate with team members to achieve sales targets and enhance customer satisfaction.
- Stay informed about product knowledge and promotions to provide accurate information to customers.
Requirements
- Previous experience in retail or sales is preferred but not essential.
- Strong communication skills in English; proficiency in Spanish or other languages is an advantage (bilingual or multilingual candidates are encouraged to apply).
- Ability to sell effectively and engage customers through excellent interpersonal skills.
- Organisational skills to maintain an orderly workspace and manage stock levels efficiently.
- Basic maths skills for processing transactions and handling cash accurately.
- A positive attitude, with a willingness to learn and adapt in a fast-paced environment.
Working Conditions
- Monday to Friday
- Weekend availability
- £11.18-£11.53 per hour
- 15 hours per week
- Tips
Benefits
- Company pension
- Employee discount
- On-site parking
- Store discount
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