Food and Beverage Service Associate

1 month ago


Royal Berkshire Hotel, United Kingdom Exclusive Collection Full time
Job Introduction

We are seeking a skilled Food and Beverage Assistant to join our team at Exclusive Collection. As a key member of our hospitality team, you will play a vital role in ensuring our guests receive exceptional service and have a memorable dining experience.

Role Responsibility

As a Food and Beverage Assistant, you will be responsible for:

  • Mise-en-Place: ensuring restaurants have sufficient quantities of cutlery and crockery for service and preparing the restaurant for guest arrival.
  • Supporting the restaurant team during service, assisting with the delivery of food from the kitchen to the appropriate section.
The Ideal Candidate

We are looking for a candidate who:

  • Has a passion for delivering exceptional customer service and ensuring our guests have a happy experience.
  • Has previous experience as a Food and Beverage Assistant or in a similar role, ideally in a similar environment.
  • Has an interest and appreciation for fine food and wine.
  • Is a confident communicator, able to liaise with guests and team members effectively.
Package Description

We offer a competitive salary, benefits, and a range of perks, including:

  • Competitive salary and benefits package.
  • 29 days holiday (increasing with length of service).
  • Discretionary service charge system.
  • 50% discount on food and beverage across all Exclusive Collection properties.
  • Really big discounts on room nights across all Exclusive Collection properties.
  • PERKZ discount scheme and online guides.
  • Meals on duty provided for free.
  • Recognition and rewards scheme.
  • Access to our learning platform and training programs.
  • Free gym access and dedicated classes.
  • B Corp accredited and commitment to improving our People, Product, and Planet.
  • Free downloads to newspapers, magazines, and books.
  • Cycle to work scheme.
About the Company

We are a company that values our people and is committed to providing a positive and supportive work environment. We expect a lot from our team members, but we also give a lot in return. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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