Empowering Care Specialist

3 weeks ago

Rochdale, Rochdale, United Kingdom Riverside Full time

Company Overview

At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Salary

We offer a competitive salary of £24,627 pro rata (£12,313.50 per annum) plus 10% Night Allowance, reflecting our commitment to attracting and retaining top talent.

Job Description

As an Empowering Care Specialist in our Rochdale team, you'll play a critical role in empowering our customers to live independent, fulfilling, and dignified lives in our Independent Living services. Your duties will include:

  1. Providing assistance to residents in need of physical personal care during the night, ensuring dignity and privacy is upheld
  2. Recognising and addressing distress, and identifying and assessing positive ways to reduce it
  3. Encouraging independence in residents, wherever possible
  4. Actively participating in specified care management programmes
  5. Providing assistance with laundry and helping customers with catering skills

Required Skills and Qualifications

We're looking for someone with:

  1. An optimistic, flexible, and non-judgemental approach
  2. Excellent verbal and written communication skills, with individuals from diverse backgrounds
  3. Experience working in a customer-focused environment, within a residential setting, with a diverse client group of vulnerable adults
  4. Basic administrative skills, with the ability to use Microsoft Office, including Word, Outlook, and Excel
  5. Awareness of housing, health, and safety legislation, and regulations

Benefits

As a valued member of our team, you'll enjoy:

  1. Competitive pay and a generous pension
  2. 28 days' holidays, plus bank holidays (pro rata)
  3. Flexible working options available
  4. Investment in your learning, personal development, and technology
  5. A wide range of benefits

Diversity and Inclusion at Riverside

At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. We are a Disability Confident Employer and operate a Guaranteed Interview Scheme for any applicant who declares they have a disability.

About the Role

As an Empowering Care Specialist, you'll work collaboratively as part of a committed team to deliver an outstanding experience to customers, while being supported by your colleagues and Line Manager. Your role will involve:

  1. Recognising and identifying each individual customer's needs, to ensure they receive a person-centred approach, putting the customer at the heart of everything we do
  2. Enabling customers to meet the aspirations within their individual support plans, while keeping up-to-date information on their changing needs
  3. Helping customers with daily activities, domestic support, and assisting with preparation of meals, snacks, and drinks, while ensuring they maintain as much independence as possible
  4. Safely helping with customers' mobility, including the use of assessed equipment, aids, or other manual handling equipment
  5. Supporting customers with administering medication
  6. Providing personal care and support to customers, in line with Care Quality Commission (CQC) definitions, including helping customers to maintain their personal hygiene, appearance, and physical wellbeing

Why Join Us?

Working with Riverside, you'll have the opportunity to make a meaningful difference in the lives of our customers, while developing your skills and career in a supportive and inclusive environment. We offer a range of benefits, including competitive pay, flexible working options, and investment in your learning and development.

How to Apply

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. We encourage you to apply, even if you don't meet all the essential criteria on the job description.

Closing Date

Applications may close before the deadline, so please apply early to avoid disappointment.

Contact

For further information, please visit our website or contact our recruitment team. We look forward to hearing from you.

Riverside is an Equal Opportunities Employer

We welcome applications from all qualified candidates, regardless of their background or circumstances. We are committed to creating a diverse and inclusive workplace, where everyone has the opportunity to thrive and reach their full potential.

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