Commercial Account Executive

14 hours ago

London, Greater London, United Kingdom Fixr App Full time
About FIXR

FIXR is a leading event intelligence and ticketing platform that aims to revolutionize the way events are organized and managed. With a strong presence in the UK, we have helped millions of people enjoy events across various industries, including music, student events, and more.

As a Commercial Account Executive at FIXR, you will play a crucial role in driving the success of our top-tier clients. You will be responsible for building and maintaining strong relationships with senior personnel within the organiser base, understanding their business requirements, and educating them on how FIXR can support their success.

Key Responsibilities
  • Develop and execute strategies to drive account growth and retention
  • Collaborate with cross-functional teams to deliver exceptional client experiences
  • Provide data-driven insights and recommendations to clients to improve their event management and ticketing processes
  • Manage and resolve client queries and issues in a timely and professional manner
  • Consistently report on account performance and forecast future growth opportunities
Requirements
  • 5+ years of experience in account management or customer success with a focus on commercially driven targets
  • Strategic thinker with a customer-centric mindset and ability to analyze data to identify areas for improvement
  • Excellent communication and interpersonal skills, with the ability to work at various levels within the client's organization
  • Highly organized and analytical, with a strong attention to detail
  • Ability to travel internationally (up to 20% of the time)
What We Offer
  • Holiday perks: claim a bonus holiday day for every year you are with us
  • Free BUPA private healthcare
  • Cycle to work scheme for help with a new bike and equipment

At FIXR, we value diversity and inclusion, and we are committed to creating a workplace that is free from bias and discrimination. We welcome applications from candidates of all backgrounds and perspectives.

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