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Service Delivery Specialist

2 months ago

London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

Job Description:

We are looking for a highly organised and communicative Service Delivery Specialist to join our team. The successful candidate will work closely with customers, suppliers and internal teams to manage project tasks and deliver high quality end-to-end experiences.

Key Accountabilities:

  1. Manage customers as single point of contact through multiple stages of order process from order validation to final closure.
  2. Provide assistance to customers by phone and email.

Skills/Experience:

  • Minimum 1 year experience in service or project coordination.
  • Knowledge of Microsoft Teams Phone (formerly Business Voice).
  • Ability to work on multiple projects simultaneously.
  • Excellent communication and organisational skills.
  • Experience using CRM systems.
  • Strong relationship management skills.

Estimated Salary: £32,000 - £42,000 per annum depending on experience and location.