Claims Adjuster

4 weeks ago


London, Greater London, United Kingdom Aviva Full time
Job Title: Claims Adjuster

We are seeking a skilled Claims Adjuster to join our team at Aviva. As a Claims Adjuster, you will be responsible for assessing and settling claims related to residential property insurance.

Your key responsibilities will include:

  • Visiting customers to assess liability and gather site information
  • Collaborating with the Home Project Manager team to manage claims to completion
  • Providing a customer-focused and cost-effective service
  • Recording evidence and making liability decisions
  • Creating initial reserves using claims scoping software

You will have the opportunity to work with a variety of customers and develop your skills in claims assessment and management.

We offer a competitive salary of circa £45,000, plus bonus opportunities and a generous pension scheme.

As a Claims Adjuster at Aviva, you will be part of a dynamic team that is committed to delivering exceptional customer service and managing claims efficiently.

Key skills and experience required:

  • Exceptional empathy and communication skills
  • In-depth expertise in the Residential (Home) property insurance sector
  • Advanced technical knowledge in building pathology and best practices
  • Proficient in claims scoping and management software
  • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management

We are looking for a motivated and organized individual who is able to work independently and as part of a team.

Apply now to join our team and take the first step in your career as a Claims Adjuster at Aviva.


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