Strategic Account Liaison

1 month ago


Edinburgh, Edinburgh, United Kingdom Smart PA Full time
About the Role

As a Client Engagement Manager at Smart PA, you will be responsible for leading the Client Engagement team to drive revenue growth. Your primary focus will be on managing the client lifecycle, from initial sale and onboarding to ongoing account management. You will be expected to build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. Additionally, you will collaborate with marketing and service delivery teams to ensure alignment on goals and strategies. Salary: £60,000 - £80,000 per annum depending on experience.

What We're Looking For:

* A bachelor's degree in a relevant field such as business administration, marketing, or communications.* Proven experience in client-facing roles, preferably in a sales or account management capacity.* Strong leadership skills, with the ability to motivate and guide a team to achieve high-performing results.* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.* Proficiency in CRM systems and data analysis tools.* Ability to work collaboratively with cross-functional teams to achieve shared goals and objectives.* Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

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