Repairs Coordinator

13 hours ago


Blackpool, United Kingdom Sellick Partnership Full time
Job Overview

We are seeking a skilled Repairs Planner to join our team at Sellick Partnership. This role involves scheduling works for tradespeople, following up on repairs and customer issues, and responding to emergency repairs in a calm manner.

Duties and Responsibilities
  • Schedule works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians, and other Construction professionals using databases and CRM systems.
  • Utilize knowledge of Construction skillsets and geographical locations to effectively book works for residents.
  • Follow up on repairs raised by customers and jobs that have multiple visits, previous cancellations, and no access.
  • Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved.
  • Respond to emergency repairs in a calm and professional manner.
Requirements
  • Experience in planned/scheduled tradespeople in a Construction/NHS/New Build or Social Housing setting.
Benefits
  • An excellent pension scheme.
  • Enrollment onto a healthcare scheme.
  • 26 days annual leave increasing to 30 days + bank holidays.
  • Discounted rates for public transport.
Estimated Salary:

£35,000 - £45,000 per annum based on location and experience.


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