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Technical Claims Advisor
2 months ago
Company: Leading Provider of Automotive F&I Products
Job Summary: We are seeking a highly skilled Technical Claims Advisor to join our team. As a Technical Claims Advisor, you will be responsible for guiding our customers through the claims process, resolving claims across various platforms, and utilizing your motor vehicle mechanical expertise and customer service skills to assist our clients.
Key Responsibilities:- Claims Processing: Guide customers through the relevant claims process, ensuring a smooth and efficient experience.
- Claims Resolution: Resolve claims across various platforms, including telephone, email, and online.
- Stakeholder Pension: A comprehensive pension scheme to support your financial future.
- Performance Related Bonus: A bonus scheme that rewards your hard work and dedication.
- Discount and Reward Platform: Exclusive discounts and rewards for our employees.
- Holiday Trading: A flexible holiday scheme that allows you to take time off when you need it.
- Discounted Health Cash Plan: A discounted health cash plan to support your well-being.
- Cycle to Work Scheme: A cycle to work scheme that encourages a healthy and sustainable lifestyle.
- Life Insurance: A comprehensive life insurance policy to protect your loved ones.
- Insurance Product Policy Discount: Exclusive discounts on our insurance products.
- Holiday Increasing with Service: A holiday scheme that increases with your length of service.
- Comprehensive Knowledge of Motor Vehicles: A thorough understanding of motor vehicles and their technical aspects.
- Computer Literate: Proficiency in using computers and software applications.
- Self-Motivated and Proactive: A self-motivated and proactive approach to work, with a flexible attitude.
- Technical Qualifications: Technical qualifications such as City and Guilds, NVQ, etc., in a relevant subject, and/or good technical knowledge.
About Us: We are a leading provider of automotive F&I products, dedicated to delivering exceptional customer service and support. Our team is passionate about helping our customers achieve their goals, and we are committed to providing a positive and inclusive work environment.
