Business Operations Manager

3 weeks ago


Colchester, Essex, United Kingdom Leisure People Recruitment Full time
Job Title: Business Operations Manager

Salary:$50,000 - $70,000 per annum (OTE)

We are seeking an experienced Business Operations Manager to lead our high-footfall venue in Colchester. The ideal candidate will have a proven track record of delivering service excellence and driving sales growth in a fast-paced leisure industry environment.

About the Role:

  • Lead a team of 40 colleagues to achieve business objectives and drive customer satisfaction
  • Develop and implement strategies to optimise sales and performance, including hospitality offerings
  • Foster a positive work culture and promote employee engagement and development
  • Work closely with senior management to set business goals and objectives
  • Maintain accurate records and reports to inform business decisions

Requirements:

  • 5+ years' experience in a similar role, preferably in a £2m+ turnover leisure or hospitality business
  • Demonstrated ability to coach, develop, and progress a team
  • Excellent communication and interpersonal skills
  • Commercial acumen and budgetary management experience
  • Commitment to working shifts and 3 weekends out of 4


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