Business Operations Manager
3 weeks ago
Salary:$50,000 - $70,000 per annum (OTE)
We are seeking an experienced Business Operations Manager to lead our high-footfall venue in Colchester. The ideal candidate will have a proven track record of delivering service excellence and driving sales growth in a fast-paced leisure industry environment.
About the Role:
- Lead a team of 40 colleagues to achieve business objectives and drive customer satisfaction
- Develop and implement strategies to optimise sales and performance, including hospitality offerings
- Foster a positive work culture and promote employee engagement and development
- Work closely with senior management to set business goals and objectives
- Maintain accurate records and reports to inform business decisions
Requirements:
- 5+ years' experience in a similar role, preferably in a £2m+ turnover leisure or hospitality business
- Demonstrated ability to coach, develop, and progress a team
- Excellent communication and interpersonal skills
- Commercial acumen and budgetary management experience
- Commitment to working shifts and 3 weekends out of 4
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