Mechanical Support Technician
16 hours ago
This is an exciting opportunity to join a dynamic team as a Service Engineer. The role involves providing technical support and advice to customers, distributors, and colleagues.
- Provide technical support and advice to customers, distributors, and colleagues via telephone helpdesk and site visits.
- Liaise with customers on logistics, including shipment from the factory of new goods and return of any faulty goods to the factory.
- Diagnose and repair faulty goods in accordance with service level agreements.
- Support design and development through product testing.
- Maintain databases on customer service in order to produce reports on KPIs.
- Promote sales of contracts and service parts.
- Train customers in the use of equipment.
The ideal candidate will have significant experience in a relevant occupation or possess an HNC/HND in a mechanical or electrical subject. A full UK driving licence is also essential.
Salary: £42,000 per annum, depending on experience, plus very good company benefits.
Required Skills- Manual dexterity combined with the ability to use hand and power tools.
- Ability to read and interpret correctly electrical/electronic and mechanical engineering drawings.
- Ability to prepare cables, fit sleeves, and solder and/or crimp joints.
- Ability to connect and operate pressurised gas bottles.
- Ability to use electrical test equipment, including multi-meters.
- Ability to use mechanical test measurement instruments including micrometers.
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