Mechanical Support Technician

16 hours ago


Lewes, East Sussex, United Kingdom First Recruitment Services Full time
Job Summary

This is an exciting opportunity to join a dynamic team as a Service Engineer. The role involves providing technical support and advice to customers, distributors, and colleagues.

  • Provide technical support and advice to customers, distributors, and colleagues via telephone helpdesk and site visits.
  • Liaise with customers on logistics, including shipment from the factory of new goods and return of any faulty goods to the factory.
  • Diagnose and repair faulty goods in accordance with service level agreements.
  • Support design and development through product testing.
  • Maintain databases on customer service in order to produce reports on KPIs.
  • Promote sales of contracts and service parts.
  • Train customers in the use of equipment.

The ideal candidate will have significant experience in a relevant occupation or possess an HNC/HND in a mechanical or electrical subject. A full UK driving licence is also essential.

Salary: £42,000 per annum, depending on experience, plus very good company benefits.

Required Skills
  • Manual dexterity combined with the ability to use hand and power tools.
  • Ability to read and interpret correctly electrical/electronic and mechanical engineering drawings.
  • Ability to prepare cables, fit sleeves, and solder and/or crimp joints.
  • Ability to connect and operate pressurised gas bottles.
  • Ability to use electrical test equipment, including multi-meters.
  • Ability to use mechanical test measurement instruments including micrometers.


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