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Store Manager

1 month ago

London, Greater London, United Kingdom SESSÙN Full time

The Store Manager at Sessùn is a key player in the company's success. This role is responsible for the day-to-day running of the store, developing and orchestrating the commercial, human, and economic strategy in line with the company's overall strategy.

As an ambassador for the brand, the Store Manager guarantees the image of Sessùn. They are responsible for the sales and KPIs performance of the store and work closely with the Area Manager to maximize sales.

Key Responsibilities:

  • Business Development
    • Analyze the business, propose action plans to reach qualitative and quantitative objectives, and improve results.
    • Partner with the Area Manager to maximize sales.
    • Responsible for the sales and KPIs performance of the store.
  • Team Management
    • Set personalized objectives for every team member and follow-ups to develop behavior, performance, and capabilities.
    • Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork, and maintain harmonious staff relations.
    • Set achievable goals and targets and ensure the staff follows Company guidelines and is held accountable for achieving set goals.
    • Attract, develop, and lead a high-performance team through effective training, coaching, and/or motivational activities.
    • Motivate the team to drive results through effective training, accountability, and celebrating successes.
    • Plan and conduct daily and weekly in-store briefings to motivate the team, set objectives, and show how to reach them.
    • Support the new staff onboarding experience with informative and inspiring participation.
    • Ensure staff is groomed, inviting, professional, and knowledgeable on product and related company information.
  • Client Management
    • Ensure superior customer service standards through constant follow-up with the team to deliver the Sessùn experience.
    • Be a brand ambassador and build relationships with clients. Be an example for the team by engaging in customer interactions.
    • Develop and expand the customer base.
    • Maintain an active social relationship with clients and the community by understanding the needs and changes of the market.

What We Offer

  • Permanent, Full-time contract
  • Flexitime
  • Nice work environment

The Art of Working at Sessùn

  • Being rewarded for your taste for challenge and sales with target-based bonuses.
  • Receiving a wardrobe to represent the brand as closely as possible.
  • Opening up professional and human opportunities by joining a community of values and commitments.
  • Receiving training throughout your career.
  • Benefiting from numerous advantages.

The Profile We Are Looking For

  • Passionate about fashion, you have over a year's experience in a similar position in the ready-to-wear sector, and a sound knowledge of the sector and its trends.
  • You are responsive, dynamic, versatile, results-oriented, and proactive.
  • Shop opening.