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Obstetric Theatre Support Assistant

2 months ago

Poole, Poole, United Kingdom Dorset Clinical Commissioning Group Full time

Comprehensive Job Overview

This role involves supporting the operational functions within the obstetric theatres, ensuring a smooth workflow and excellent patient care.

Main Responsibilities

For a detailed understanding of the role, please refer to the attached job description and person specification documents.

Candidate Profile

Qualifications

Essential Requirements

  • Minimum of GCSE qualifications, including English Language and Mathematics at Grade C or above (or equivalent).
  • NVQ Level 3 in Customer Service and Administration, or equivalent knowledge.

Desirable Qualifications

  • Familiarity with University Hospitals Dorset outpatient IT appointment systems, including eCAMIS / EPR.

Experience

Essential Requirements

  • Proven experience in clerical duties within an office or administrative setting.
  • Proficient in IT and computer skills.
  • Demonstrated customer service experience.

Desirable Experience

  • Prior experience working within the NHS or at a reception desk.

Skills

Essential Requirements

  • Exceptional communication skills, both in person and via telephone, as well as in writing.
  • Ability to interact courteously and professionally with a diverse range of individuals.
  • Capacity to function effectively as part of a busy team and independently.
  • Competence in managing emotionally charged situations and resolving conflicts both face-to-face and over the phone.
  • Understanding of confidentiality and its importance.
  • Proficient in Microsoft Office Suite.
  • Attention to detail and accuracy in repetitive tasks.
  • Strong keyboard skills with a high level of accuracy.

Attributes

Essential Requirements

  • Able to prioritize tasks and meet deadlines.
  • Ability to maintain composure under pressure.