Day Roster Officer

4 weeks ago

Welshpool, Powys, United Kingdom Aurizon Full time
Day Roster Officer Opportunity

Aurizon Bulk West is seeking a dedicated Day Roster Officer to join our team in Welshpool. This role involves maintaining effective rosters, crew deployment, and operational systems to ensure safety, compliance, and customer service.

Key Responsibilities:
  • Allocate resources for scheduled services based on operational requirements.
  • Assist with managing changes to service plans, asset loading, and resource allocations.
  • Ensure safety-compliant crew rosters are accurate and maintained to meet operational needs.
  • Place competent operational employees on rosters and monitor their deployment to meet operational demands.
  • Monitor fatigue management in line with rostering principles.
  • Aid the deployment team by handling phone calls and administrative tasks to provide excellent customer service.
  • Provide accurate and timely train list information to customers.
About You:
  • Ability to effectively use roster, crew allocation, train running, and fatigue management systems.
  • Proficiency in MS Office applications.
  • Ability to work effectively as part of a team and deliver results.
  • Capability to identify operational issues and collaborate on solutions.
  • Good analytical skills and excellent time management.
  • Experience with interpreting relevant Industrial Instruments.
  • High-level verbal and written communication skills.
  • Excellent interpersonal skills to relate well with employees and customers.
What We Offer:
  • Opportunities for development and career progression within a leading Australian rail freight operator.
  • Access to mentoring programs, discounts on health insurance, personal travel, gyms, vehicles, and retail brands, parental leave programs, and super booster.
  • A dynamic, caring, and inclusive work environment that values each employee's contribution.

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