Ecommerce Strategy Leader

5 days ago


London, Greater London, United Kingdom RecruitmentRevolution Full time

Are you ready to transform the way construction professionals access training and qualifications?

About Us

We are a fast-growing technology company, offering a platform to help people gain construction industry-related qualifications and training.

Job Description

We are looking for a Senior eCommerce Manager to develop and execute eCommerce strategies that increase online sales, optimize the digital customer journey, and expand our brand reach.

  1. Create and execute a comprehensive eCommerce strategy to meet business goals, focusing on sales growth, customer acquisition, retention, and overall revenue enhancement.
  2. Analyse eCommerce performance metrics to identify areas for improvement.
  3. Oversee and improve website functionality, usability, and content to maximise conversion rates.
  4. Collaborate with designers, developers, and content creators to enhance user experience and streamline checkout processes.
  5. Lead digital marketing efforts, including SEO, paid advertising, email campaigns, and social media initiatives.
  6. Manage online products to ensure consistency and accuracy across the website.
  7. Optimise product placements and promotions to increase cross-selling and upselling.
  8. Ensure customer satisfaction through a seamless and personalised online experience.
  9. Provide regular reporting on eCommerce performance to senior management.

Requirements

  • 5+ years of experience in eCommerce management, preferably in the online training or certification industry.
  • Knowledgeable of eCommerce platforms, Google Ads, Google Analytics, and other social platforms.
  • Data-driven with excellent analytical and reporting skills to assess performance metrics and improve business strategies.
  • Proven ability to lead cross-functional teams and manage projects from conception to execution.
  • Passion for creating a customer-first experience and optimising touchpoints throughout the buying journey.
What We Offer
  • A competitive market salary of £65,000 per annum.
  • Performance-based incentives.
  • Flexible working arrangements (remote/hybrid).
  • 20 Days plus Bank Holidays holiday.


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