Guest Services Manager
4 weeks ago
We are seeking a skilled Guest Services Manager to join our team at Ansty Hall, an Exclusive Hotel. The successful candidate will be responsible for delivering exceptional Guest Care and overseeing the Front Office Desk, Guest Services Team, and Nights Team to ensure the public areas are maintained to a high standard.
Key Responsibilities:
- Deliver and maintain high standards of Guest Care throughout the hotel.
- Manage the Front Office Desk, Guest Services Team, and Nights Team to ensure seamless guest experiences.
- Collaborate with the management team to train, monitor, and improve standards and workplace presentation.
Requirements:
- At least one year of management experience in Reception/Guest Services within a comparable property.
- Proficiency in Front of House and Reservations Property Management systems.
- Working knowledge of Microsoft Word, Outlook, and Excel.
- Clear and friendly telephone manner.
What We Offer:
- Competitive salary and benefits package.
- 29 days holiday (increasing with length of service).
- Discretionary service charge system.
- 50% discount on food and beverage across all Exclusive properties.
- Significant discounts on room nights across all Exclusive properties.
- PERKZ discount scheme and online guides.
- Meals on duty provided for free.
- Recognition and rewards scheme.
- Access to our learning platform.
- Cycle to work scheme.
About Us:
We are a people-focused company that values our employees and strives to create a positive work environment. If you are a motivated and customer-centric individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
-
Guest Services Manager
1 month ago
Coventry, Coventry, United Kingdom Exclusivepeople Full timeExclusivepeople Guest Services ManagerWe are seeking a skilled Guest Services Manager to join our team at Ansty Hall Hotel. As the main point of contact for guests, you will ensure a seamless and exceptional experience for all visitors.Key Responsibilities:Delivering Guest Care StandardsManaging Front Office and Guest Services TeamsEnsuring Customer Journey...
-
Guest Services Manager
1 month ago
Coventry, Coventry, United Kingdom Exclusivepeople Full timeExclusivepeople Guest Services ManagerWe are seeking a skilled Guest Services Manager to join our team at Ansty Hall Hotel. As the main point of contact for guests, you will ensure a seamless and exceptional experience for all visitors.Key Responsibilities:Delivering Guest Care StandardsManaging Front Office and Guest Services TeamsEnsuring Customer Journey...
-
Guest Services Manager
4 weeks ago
Coventry, Coventry, United Kingdom Exclusivepeople Full timeExclusivepeople Guest Services ManagerWe are seeking a skilled Guest Services Manager to join our team at Ansty Hall Hotel. As the main point of contact for guests, you will ensure a seamless and exceptional experience for all visitors.Key Responsibilities:Delivering Guest Care StandardsManaging Front Office and Guest Services TeamsEnsuring Customer Journey...
-
Guest Services Manager
3 weeks ago
Coventry, Coventry, United Kingdom Exclusivepeople Full timeExclusivepeople Guest Services ManagerWe are seeking a skilled Guest Services Manager to join our team at Ansty Hall Hotel. As the main point of contact for guests, you will ensure a seamless and exceptional experience for all visitors.Key Responsibilities:Delivering Guest Care StandardsManaging Front Office and Guest Services TeamsEnsuring Customer Journey...
-
Guest Services Manager
4 weeks ago
Coventry, Coventry, United Kingdom Ansty Hall Full timeWe are seeking a skilled Guest Services Manager to join the team at Ansty Hall, a prestigious hotel. The successful candidate will be responsible for delivering exceptional Guest Care standards, managing the Front Office Desk and Guest Services Team, and ensuring the customer journey is executed to a high standard.Key Responsibilities:Oversee Guest Care...
-
Guest Services Manager
4 weeks ago
Coventry, Coventry, United Kingdom Ansty Hall Full timeWe are seeking a skilled Guest Services Manager to join the team at Ansty Hall, a prestigious hotel. The successful candidate will be responsible for delivering exceptional Guest Care standards, managing the Front Office Desk and Guest Services Team, and ensuring the customer journey is executed to a high standard.Key Responsibilities:Oversee Guest Care...
-
Workshop Operations Manager
3 weeks ago
Coventry, Coventry, United Kingdom Guest Motor Group Full timeWorkshop Manager Job DescriptionGuest Motor Group, a family-owned and run business with over 100 years of trading experience, is seeking a skilled Workshop Manager to lead our team in the UK's largest Iveco and Fiat Van Dealer Group.Key ResponsibilitiesOversee the efficient operation of the workshop, ensuring high productivity levels and a professional...
-
Contract Manager
4 weeks ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Contract Compensation ManagerS Guest Consultancy Services Ltd is seeking a highly skilled Contract Compensation Manager to join our team. As a key member of our operations team, you will play a crucial role in managing and coordinating all operational aspects of social housing development projects.Key Responsibilities:Manage and coordinate project...
-
Contract Manager
4 weeks ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Contract Compensation ManagerS Guest Consultancy Services Ltd is seeking a highly skilled Contract Compensation Manager to join our team. As a key member of our operations team, you will play a crucial role in managing and coordinating all operational aspects of social housing development projects.Key Responsibilities:Manage and coordinate project...
-
Contract Manager
4 weeks ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Contract Compensation ManagerS Guest Consultancy Services Ltd is seeking a highly skilled Contract Compensation Manager to join our team. As a key member of our operations team, you will play a crucial role in managing and coordinating all operational aspects of social housing development projects.Key Responsibilities:Lead and mentor project...
-
Contract Manager
4 weeks ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Contract Compensation ManagerS Guest Consultancy Services Ltd is seeking a highly skilled Contract Compensation Manager to join our team. As a key member of our operations team, you will play a crucial role in managing and coordinating all operational aspects of social housing development projects.Key Responsibilities:Lead and mentor project...
-
Contract Management Director
1 month ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Contract DirectorYour new company, S Guest Consultancy Services Ltd, is a renowned social housing developer dedicated to creating sustainable, affordable, and high-quality housing for communities across the West Midlands. With a commitment to social responsibility, we aim to improve the lives of our residents through innovative design and...
-
Contract Management Director
1 month ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Contract DirectorYour new company, S Guest Consultancy Services Ltd, is a renowned social housing developer dedicated to creating sustainable, affordable, and high-quality housing for communities across the West Midlands. With a commitment to social responsibility, we aim to improve the lives of our residents through innovative design and...
-
Operational Resilience Project Manager
3 weeks ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full time £60,000bSocial Housing Refurbishment Operations Lead/bbrbrWe are seeking a highly skilled and experienced Social Housing Refurbishment Operations Lead to join our team at S Guest Consultancy Services Ltd. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our social housing projects, ensuring they are...
-
Academy Site Manager
4 weeks ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Academy Site ManagerYour new company, S Guest Consultancy Services Ltd, is a renowned social housing refurbishment contractor dedicated to creating sustainable, affordable, and high-quality housing for communities across the West Midlands.We are seeking an experienced Academy Site Manager to lead and coordinate all operational aspects of social...
-
Academy Site Manager
4 weeks ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Academy Site ManagerYour new company, S Guest Consultancy Services Ltd, is a renowned social housing refurbishment contractor dedicated to creating sustainable, affordable, and high-quality housing for communities across the West Midlands.We are seeking an experienced Academy Site Manager to lead and coordinate all operational aspects of social...
-
Contract Manager
3 weeks ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Contract Compensation ManagerYour new company, S Guest Consultancy Services Ltd, are a renowned social housing developer dedicated to creating sustainable, affordable, and high-quality housing for communities across the West Midlands. With a commitment to social responsibility, we aim to improve the lives of our residents through innovative design...
-
Contract Manager
3 weeks ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Contract Compensation ManagerYour new company, S Guest Consultancy Services Ltd, are a renowned social housing developer dedicated to creating sustainable, affordable, and high-quality housing for communities across the West Midlands. With a commitment to social responsibility, we aim to improve the lives of our residents through innovative design...
-
Project Manager
2 weeks ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full time £45,000Job Title: Project Manager - Social Housing RefurbishmentJob Summary: We are seeking an experienced Project Manager to oversee the day-to-day operations of our social housing projects.Key Responsibilities:* Manage and coordinate all operational aspects of social housing refurbishment projects* Lead and mentor project teams, including sub contractors and...
-
Site Operations Manager
2 weeks ago
Coventry, Coventry, United Kingdom S Guest Consultancy Services Ltd Full timeJob Title: Site ManagerLocation: UKSalary: Up to £45,000 per annum plus packageAbout the company:S Guest Consultancy Services Ltd are a renowned social housing refurbishment contractor dedicated to creating sustainable, affordable, and high-quality housing for communities across the West Midlands. With a commitment to social responsibility, we aim to...