Data Systems Support Specialist
3 weeks ago
CV-Library is seeking an experienced Data Systems Support Specialist to join our operations team in Manchester.
About the RoleWe are looking for a skilled individual to provide support on our data capture systems and internal IT systems. These use a combination of off-the-shelf tools and custom applications for online activity monitoring and analysis.
The ideal candidate will have experience with Linux, problem-solving skills, and good communication skills. They will be responsible for day-to-day maintenance of servers and services, handling support requests, deployment and scaling of systems, working alongside engineering teams, and adhering to company policies and procedures.
Key Responsibilities- Maintain and troubleshoot data capture systems and internal IT infrastructure.
- Provide exceptional customer service and technical support.
- Collaborate with engineering teams to deploy and scale systems.
- Stay up-to-date with industry trends and best practices in data system management.
- Strong knowledge of Linux (CentOS/Alma preferred).
- Excellent problem-solving skills and ability to source information.
- Good communication and interpersonal skills.
- Experience with Python or other scripting languages.
- Knowledge of Puppet, Terraform, or other Infrastructure as Code tools.
- Administrative skills with common business tools like Atlassian's suite and Microsoft 365.
- Experience with AWS Cloudwatch, PagerDuty, or other monitoring tools.
- Windows desktop management skills.
Up to £45,000 per annum, depending on experience, plus benefits.
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