Customer Service Representative

3 days ago


Hedge End, Hampshire, United Kingdom ENGINEERINGUK Full time
Job Title: Customer Service Representative

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at ENGINEERINGUK's Hedge End store. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and assisting with daily operations.


Key Responsibilities:
  • Serve customers on the shop floor and at service points, providing excellent product knowledge and recommendations.
  • Contribute to maintaining a clean and organized store environment, including stocked shelves and tidy display areas.
  • Work collaboratively with colleagues to achieve sales targets, priorities, promotions, and selling opportunities.
  • Engage with customers to understand their needs, make personalized recommendations, and deliver outstanding service.
  • Utilize digital tools to enhance customer service and provide seamless experiences.
  • Effectively manage workload and prioritize tasks to meet deadlines.
  • Develop strong digital capabilities to stay up-to-date with technology and innovative solutions.

What We Offer:

We value diversity, inclusion, and equal opportunities. Our flexible working options allow you to balance work and personal life. If you're passionate about delivering exceptional customer service and are eager to grow with our team, apply now



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