Residential Services Officer

2 days ago


Swindon, Swindon, United Kingdom DCV Technologies Limited Full time
Swindon Housing Officer Job

We are looking for an experienced Housing Officer to join our team at DCV Technologies Limited. As a Housing Officer, you will be responsible for supporting and managing Service Users (SUs) within an allocated area in Swindon.

About the Role:

This is a challenging yet rewarding role that requires strong problem-solving and communication skills. You will work closely with SUs, landlords, and external agencies to deliver high-quality housing services.

Key Responsibilities:
  • Manage a caseload of 200-250 SUs, ensuring their well-being and effective property management.
  • Conduct property inspections, prepare reports, and maintain accurate records.
  • Signpost SUs to local services, arrange transport or relocation as needed, and maintain compliance with health and safety standards.
  • Prepare properties for re-occupation or hand back to landlords, maintaining accurate records and inventory.
Requirements:
  • Experience as a Housing Officer or similar role, with strong problem-solving and communication skills.
  • Awareness of diverse cultures and backgrounds, with the ability to work independently and as part of a team.
  • Able to work in a fast-paced environment, with a full UK driving licence and DBS clearance.
Benefits:
  • Competitive salary range: £28,000-£35,000 per annum
  • 25 days annual leave plus bank holidays
  • Health Membership and Life cover
  • 6-month probation period
  • Pension contribution and laptop, phone, and other equipment provided


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