Residential Services Officer
2 days ago
We are looking for an experienced Housing Officer to join our team at DCV Technologies Limited. As a Housing Officer, you will be responsible for supporting and managing Service Users (SUs) within an allocated area in Swindon.
About the Role:This is a challenging yet rewarding role that requires strong problem-solving and communication skills. You will work closely with SUs, landlords, and external agencies to deliver high-quality housing services.
Key Responsibilities:- Manage a caseload of 200-250 SUs, ensuring their well-being and effective property management.
- Conduct property inspections, prepare reports, and maintain accurate records.
- Signpost SUs to local services, arrange transport or relocation as needed, and maintain compliance with health and safety standards.
- Prepare properties for re-occupation or hand back to landlords, maintaining accurate records and inventory.
- Experience as a Housing Officer or similar role, with strong problem-solving and communication skills.
- Awareness of diverse cultures and backgrounds, with the ability to work independently and as part of a team.
- Able to work in a fast-paced environment, with a full UK driving licence and DBS clearance.
- Competitive salary range: £28,000-£35,000 per annum
- 25 days annual leave plus bank holidays
- Health Membership and Life cover
- 6-month probation period
- Pension contribution and laptop, phone, and other equipment provided
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