Fraud and Compliance Product Leadership Opportunity

4 weeks ago

London, Greater London, United Kingdom Vonage Full time
Senior Director - Product Manager, Fraud, Security, and Compliance

Vonage is a leading provider of cloud communication solutions. To achieve our mission of delivering cutting-edge products, we are committed to ensuring trust, security, and compliance in the digital age. We are expanding rapidly and seeking an experienced product leader to spearhead our Fraud, Security, and Compliance product lines, driving innovative solutions that protect our customers and their data.

**Position Overview**

We are looking for an accomplished Head of Product Management for Fraud, Security, and Compliance to lead the strategy, development, and execution of our product portfolio in these critical areas. This role will play a vital part in shaping the company's approach to safeguarding customers, maintaining regulatory compliance, and preventing fraud. Regulatory compliance will encompass: privacy, telco, sanctions, security, tax, and CFIUS regulations. You will collaborate with cross-functional teams including engineering, legal, compliance, risk, and operations to ensure our products meet both customer needs and regulatory requirements.

**Key Responsibilities:**

  • Develop and execute a product strategy that aligns with the company's goals and enhances security, fraud prevention, and compliance capabilities.
  • Lead and manage a team of product managers, ensuring alignment with business objectives and fostering a culture of innovation and collaboration.
  • Own the product roadmap, driving prioritization, feature development, and go-to-market strategy for Fraud, Security, and Compliance of our products.
  • Oversee the entire product lifecycle from concept to launch, ensuring delivery of high-quality, customer-centric solutions that protect Vonage and its customers from fraud, ensure security, and manage compliance with regulations.
  • Work closely with engineering, data science, compliance, and UX teams to deliver secure, scalable, and efficient products.
  • Leverage industry trends, customer feedback, and competitive analysis to define product requirements and identify opportunities for innovation.
  • Partner with internal stakeholders (legal, compliance, finance, risk) to ensure alignment on regulatory requirements and mitigate any security or compliance risks.
  • Serve as the subject matter expert on fraud prevention, cybersecurity, and the regulatory compliance posture of our products across the organization.
  • Stay ahead of evolving regulatory landscapes, ensuring all products are compliant with applicable laws, including GDPR, PCI-DSS, telecom standards (e.g. emergency calling, legal intercept), and other industry standards (HIPAA, FEDRAMP).
  • Define and measure key metrics to assess the success and performance of fraud and security initiatives.

**Requirements and Qualifications:**

  • 10+ years of experience in product management, with a strong focus on fraud prevention, cybersecurity, compliance, or risk management.
  • Leadership: 4+ years of experience in a leadership role, managing teams of product managers or cross-functional teams for security, compliance, and/or fraud at a leading software company.
  • Technical Expertise: Deep understanding of fraud detection systems, identity verification, Phishing, AML/KYC, threat management, data privacy, telecom fraud, and compliance frameworks (GDPR, PCI, SOX, etc.).
  • Analytical Skills: Strong data-driven approach to problem-solving with a proven track record of using metrics to drive product decisions.
  • Education: Bachelor's degree in a related field (Business, Engineering, Computer Science, etc.); MBA or similar advanced degree is a plus.

**What We Offer:**

  • $180,000 - $220,000 per year, depending on experience, plus benefits package and stock options.
  • A collaborative, dynamic, and inclusive work environment with opportunities for growth and development.

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