Store Supervisor

3 weeks ago


London, Greater London, United Kingdom Pepe Jeans (Retail) Full time

About Us

Pepe Jeans Retail is a dynamic and inclusive environment where everyone has a vital role to play. We look for talented individuals who can think outside the box and enjoy an exciting place to work.

We offer a range of benefits designed to enhance your professional and personal life, including:

  • A stylish and professional uniform provided by the company
  • Staff discounts across all AWWG brands in Europe
  • A monthly commission system where you can earn more as you sell
  • Career growth opportunities within the company, including moving from retail to corporate roles
  • Access to Perkbox, an exclusive platform offering various perks and discounts
  • Life assurance

In addition to these benefits, we also offer team building and engagement activities, cost-effective commuting options, and free courses on various topics through our platform.

We are seeking a Store Supervisor to join our Carnaby Street team. As a key member of our team, you will be responsible for achieving store objectives through effective sales skills and customer service while promoting the brand image.

Your Key Responsibilities will include:

Customer Service
  • Resolve customer inquiries and exceed expectations in the store
  • Serve multiple clients using standard procedures
  • Manage transactions at the cash register with precision and efficiency
  • Know, understand, and demonstrate an updated and complete knowledge of the product
Sales
  • Reach personal/store sales goals taking into account the KPIs of the store
Image of the Store
  • Maintain the store according to the image of the company
  • Keep the stock room and accessories room organised
  • Keep stock loss to a minimum
  • Replenish in a timely manner
Professional Behaviour
  • Comply with the company's dress code
  • Participate and contribute in informative and staff meetings
  • Develop and maintain good working relationships with all colleagues, including line management
  • Advise and help train other staff members
  • Observe and work within the health and safety guidelines
  • Be a good ambassador for the brand
Salary Information

The estimated salary for this position is £30,000 per annum, based on the location and industry standards.

Required Qualifications:

  • Experience in the sector for 2 years minimum
  • Training cycle
  • Required languages: English, level C1

What We Expect From You:

  • Adaptability and flexibility
  • Results-driven
  • Negotiation and influence
  • Analytical thinking
  • Team leadership


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