Customer Service Team Member
3 weeks ago
At Go Swimstars, we're on a mission to make a splash in the lives of the children in our community. We're looking for an enthusiastic individual to join our Customer Service Team, where you'll be the first point of contact for our customers. As a key member of our team, you'll be responsible for providing exceptional customer service, processing orders, and taking instruction from the team on requirements for the day. You'll also be working with our bespoke online portal and in-house management system.
Key Responsibilities:
- Provide exceptional customer service over the phone and in-person.
- Process orders and maintain accurate records.
- Take instruction from the team on requirements for the day.
- Work collaboratively with the team to achieve goals and objectives.
Requirements:
- GCSE Maths and English Pass.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment.
Benefits:
- Bonus scheme.
- Performance bonus.
- Company events.
- Company pension.
- Free parking.
- On-site parking.
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