Administrative Support Professional
1 month ago
We are seeking a highly motivated and organised Administrative Support Professional to join our team. As an apprentice, you will gain hands-on experience in a dynamic work environment and develop key skills in administration.
Job Description- Answer phone calls and respond to patient enquiries in a professional and courteous manner.
- Schedule and manage patient appointments efficiently.
- Update and maintain accurate patient records using clinic systems.
- Prepare and organise patient files for consultations.
- Assist with ordering and managing medical and office supplies.
- Process payments and issue invoices for clinic services.
- Greet patients and visitors, ensuring a positive experience.
- Support administrative tasks such as filing, scanning, and photocopying.
- Liaise with optometrists and other team members.
- Ensure compliance with data protection and clinic policies.
You will receive comprehensive training and support to achieve a Level 3 Business Administration qualification. This includes online eLearning and live classes. You will also have the opportunity to develop your functional skills in English and Mathematics if required.
Career ProspectsAfter completing this apprenticeship, there are several potential career progression routes available. You could advance to a Senior Administrator role or move into Office Management within the eye clinic. With experience, you could explore roles such as operations management or pursue further qualifications to specialise in specific areas of administration or leadership.
Requirements- A minimum of GCSEs or equivalent in English (Grade A*-C) and Mathematics (Grade A*-C).
- Possess strong communication, IT, attention to detail, organisation, customer care, and administrative skills.
This is a 15-month apprenticeship that will provide you with valuable work experience and a recognised qualification. You will be working towards a Level 3 Business Administration qualification and will have the opportunity to develop your skills and knowledge in a supportive and dynamic environment.
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