Senior Quality Assurance Specialist

4 weeks ago

Chandler's Ford, United Kingdom Selwood Limited Full time
About the Role

We are seeking a highly skilled Senior Quality Assurance Auditor to join our team at Selwood Limited. As a key member of our quality management team, you will play a critical role in ensuring the highest quality standards are met across our operations.

The successful candidate will have a proven track record in quality management and compliance, with experience in conducting audits, implementing continuous improvement strategies, and mentoring junior staff. You will be responsible for ensuring compliance with ISO 9001:2015 and other relevant standards, maintaining all documentation in a clear and accessible manner.

As a Senior Quality Assurance Auditor, you will have the opportunity to:

  • Define and optimise internal processes, creating and amending quality policies and procedures to support consistent quality assurance and operational efficiency.
  • Improve and maintain a robust supplier management system, ensuring all suppliers and subcontractors meet Selwood's quality standards.
  • Champion continuous improvement initiatives to enhance product quality and service delivery, using data-driven methodologies such as Lean Six Sigma.
  • Design and deliver training sessions on quality management systems, standards, and best practices for staff across all levels of the organization.
  • Serve as a key contact for resolving customer complaints, conducting investigations, and producing detailed reports on findings and resolutions.

Qualifications and Experience

  • Demonstrable experience in a senior quality role or similar, with a proven track record in quality management and compliance.
  • UK driving license: Ability and willingness to travel nationwide, supporting multiple locations, conducting audits as required and staying away from home time to time.

What We Offer

  • Competitive salary and eligible for company bonus scheme (annual and quarterly payments)
  • Company Car
  • Medicash Scheme medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
  • Pension scheme with contribution based on total earnings not just salary
  • 24 days holiday + 8 Bank Holidays and increasing annual leave entitlement with long service
  • 3x your annual salary life insurance (DIS)
  • Support for development and training
  • Employee assistance programme (EAP) & access to Mental Health first aiders
  • Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
  • Hybrid working (i.e., working from home and in the office) pattern.

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