Account Manager Professional
3 weeks ago
Job Title: Account Manager Professional
About the Role:
We are searching for an exceptional professional to join our growing Account management team in London and help Brightcove achieve breakout growth. This person must have a proven track record for delivering on or exceeding revenue goals and take pride in getting it done.
Responsibilities:
- Develop an in-depth understanding of the customers business challenges and requirements and explain how the Brightcove platform could benefit them.
- Build relationships with customers to encourage new and repeat business.
- Work with project champions at clients and within organization to make sure needs are met.
- Manage existing clients including analyzing monthly usage.
- Negotiate contract renewals and upsell/add-on opportunities.
- Recruit new Partners and conduct promotional activity.
Qualifications:
- 3+ years of Account Manager experience in the IT industry (Cloud, SaaS, PaaS preferred).
- Demonstrated ability to multi-task across a wide range of accounts.
- Demonstrated ability to present to technical and non-technical audiences and be able to handle objections on the fly.
- An ability to listen to customer needs assess these needs effectively and address them through new products and services.
- Excellent presentation and communication skills.
- High level of comfort and experience working with all levels of professionals both internally and externally.
- A proven track record delivering on or exceeding goals.
- Proven ability to operate effectively in a fast-paced entrepreneurial young company in which cross-functional teamwork and initiative is a must.
- Familiarity with HTML CSS and JavaScript is a plus.
- Familiarity working with APIs and SDKs is a plus.
- Experience developing technical solutions is a plus.
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