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Operations Manager

1 month ago

Milton Keynes, Milton Keynes, United Kingdom Sert Group Limited Full time

The Role

As the Operations Manager, you will oversee a network of installers, ensuring the safe, timely, and on-budget delivery of gas boiler and heat pump installation projects. This role requires experience in managing both direct labour and subcontracted teams, including onboarding processes. You will be responsible for the operations of all on-site projects, ensuring that they are executed in accordance with company policies and procedures.

Key Responsibilities:

  • Manage a team of installers, ensuring they have the necessary resources and support to complete projects on time and within budget.
  • Develop and implement effective onboarding processes for new team members, ensuring they are properly trained and equipped to perform their duties.
  • Collaborate with the sales team to ensure that customer needs are met and that projects are aligned with company goals.
  • Monitor project progress, identifying and addressing any issues or concerns that may impact project timelines or budgets.
  • Develop and maintain relationships with subcontractors and suppliers, ensuring that they are providing high-quality services and products.

Requirements:

  • Proven experience in managing teams and projects in a fast-paced environment.
  • Strong leadership and communication skills, with the ability to motivate and guide team members.
  • Excellent problem-solving and analytical skills, with the ability to identify and address complex issues.
  • Ability to work effectively in a team environment, with a focus on collaboration and mutual support.
  • Strong understanding of project management principles and practices.