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Adult Crisis Worker

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Northallerton, North Yorkshire, United Kingdom Mountain Healthcare Full time
About the Role

We are seeking a compassionate and dedicated Crisis Worker to join our team at Mountain Healthcare. As a Crisis Worker, you will play a critical role in providing victims of sexual assault with the support and care they need.

Key Responsibilities:

  • Act as the first point of contact for service users, providing a safe and non-judgmental space for them to share their experiences.
  • Support service users and their families throughout their visit to the centre, including preparing them for forensic examinations and assisting with the collection of evidence.
  • Maintain a high standard of DNA contamination control between forensic cases.
  • Liaise with other agencies to ensure seamless management of service user pathways.
  • Act as an advocate for service users, empowering them to take control of their care and support.

Essential Skills

We are looking for individuals with:

  • Excellent communication and interpersonal skills.
  • Experience working in a supportive or customer-focused environment.
  • A kind and caring nature.
  • Knowledge and understanding of confidentiality.
  • Advanced IT skills and basic administration.

About Mountain Healthcare

Mountain Healthcare is a leading provider of clinical forensic healthcare services, committed to delivering high-quality care to patients across the criminal justice system. Our values of 'Be Kind and Do the Right Thing' guide everything we do, and we are passionate about creating a workplace that is inclusive, diverse, and supportive.

We offer a range of benefits, including enhanced sickness pay, enhanced maternity pay, a well-being programme, and access to accredited training courses. If you are a compassionate and dedicated individual who is passionate about making a difference, we would love to hear from you.