Courier Service Representative
4 weeks ago
We are seeking a highly motivated and organized Courier Service Representative to join our team at Royal Mail Group.
About the RoleAs a Courier Service Representative, you will be responsible for delivering packages and mail to customers in a timely and efficient manner. This role requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision.
Key Responsibilities- Deliver packages and mail to customers on time and in good condition
- Manage a delivery route efficiently, ensuring all stops are completed within the allotted timeframe
- Communicate effectively with customers, resolving any issues or concerns in a professional manner
- Maintain accurate records of deliveries and collections
- A valid UK manual driving licence with no more than 6 penalty points
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Physical stamina to walk long distances and work outdoors in various weather conditions
- A competitive hourly rate of £12.54
- Overtime paid at 1.25 x the normal hourly rate
- 22.5 days annual leave, rising with length of service
- Full uniform provided
- Company pension scheme with competitive contribution rates
- Lots of opportunities for career development, including trainee manager roles and Apprentice Schemes
Royal Mail Group is committed to providing excellent customer service and creating a positive working environment for all employees. We offer a range of benefits, including discounts on high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership. If you are passionate about delivering great customer service and have a strong sense of community, we would love to hear from you
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