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Retail Cover Supervisor
2 months ago
Deichmann is seeking a highly motivated and enthusiastic Retail Cover Supervisor to join our team in Leeds. As a key member of our store management team, you will be responsible for supporting the store manager and delivering an exceptional shopping experience to our customers.
Key Responsibilities- Lead and supervise the store team in the absence of the Store Manager.
- Open and close stores, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPIs.
- Support team members as and when required.
- Ensure the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can-do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention.
- The commitment to work 30 hours per week and the flexibility to work any day (Monday - Sunday).
- The ability to travel to all stores listed above.
Deichmann offers a competitive hourly rate of up to £12.64 per hour, plus non-contractual, hourly sales commission. As a Retail Cover Supervisor, you will have the opportunity to grow and develop within your retail career, working in a fast-paced, customer-facing environment.
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