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Aviation Field Service Representative

1 month ago


Gloucester, Gloucestershire, United Kingdom GE Aviation Full time
Job Description

We are looking for a highly skilled Customer Care Engineer to join our team at GE Aviation. In this role, you will be responsible for providing technical support and field repairs to our customers, as well as delivering customer training and improving existing processes.

Main Responsibilities
  • Provide technical support and field repairs for in-region customers.
  • Deliver customer training and improve existing processes using best practices.
  • Negotiate new contracts and train on new systems.
  • Support local events and conferences, and deliver regular updates to customers.
Requirements
  • Bachelor's Degree or equivalent in a related field.
  • Experience in a regulated aerospace environment.
  • Proven customer-facing and commercial experience.
  • Strong communication and problem-solving skills.
  • Ability to manage performance and meet deadlines.
  • Fluency in English and Italian.
  • Valid work visa.
Salary Range: €50,000 - €70,000 per annum

As a Customer Care Engineer, you will have the opportunity to work with our global team and make a real difference in the aerospace industry.