Retail Business Development Representative
2 weeks ago
A leading telecoms company is seeking a highly motivated and results-driven Retail Sales Executive to join their team. As a Retail Sales Executive, you will play a key role in providing exceptional customer service and driving sales in-store, ensuring customers find the right products and services to meet their needs.
About the Company
We are a dynamic and expanding telecoms company that offers tailored communication solutions for both business and consumer customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
Key Responsibilities
- Greet customers as they enter the store and offer assistance in a friendly and professional manner
- Identify customer requirements by asking the right questions and offering tailored solutions
- Advise customers on products and services in-store, over the phone, or via email
- Cross-sell products and services to help drive sales
- Keep up-to-date with product knowledge to ensure accurate advice is given
- Maintain a clean and professional retail environment, ensuring stock is organised and secure
- Provide excellent customer service at all times and ensure customer satisfaction
Requirements and Qualifications
- Previous experience in a retail or sales environment (telecoms experience is desirable)
- A keen interest in technology and telecommunications
- Excellent communication skills and the ability to engage with customers
- Strong customer service skills, with the ability to solve problems efficiently
- Organised, detail-oriented, and able to multi-task
- Proficient in Microsoft Office (Excel, Word, Outlook)
What's on Offer
- Salary of £25,000 per annum plus bonus structure
- Full-time, permanent position with career development opportunities
- A friendly and supportive work environment
- Chance to work within a growing and dynamic telecoms company
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