Service Excellence Administrator

1 week ago


Redditch, Worcestershire, United Kingdom E3 Recruitment Full time

We are seeking an experienced Service Excellence Administrator to join our dynamic team at E3 Recruitment in the Midlands, serving global clients.

Key Responsibilities:
  • Deliver exceptional customer experiences, representing company principles and values through every interaction.
  • Proactively manage client relationships, from initial contact through completion.
  • Resolve client queries, complaints, and process transactions according to company policy.
  • Process client orders, create document packs, and discuss stock inquiries.
  • Maintain accurate records and meet deadlines.

The ideal candidate will have a proven track record of delivering exceptional customer service, working under pressure, and possessing excellent communication skills.

A competitive salary of £31,000 per annum is on offer, commensurate with experience.



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