Diagnostic Imaging Field Service Engineer
3 weeks ago
**Job Summary:**
We are seeking a highly skilled Diagnostic Imaging Field Service Engineer to join our team at Ergea UK and Ireland Limited.
The successful candidate will be responsible for providing comprehensive maintenance and service for DI equipment on several multi-vendor systems.
**Key Responsibilities:**
- Provide telephone assistance and field visits when and where required throughout the assigned region and the UK.
- Complete and maintain all administration and documentation in allotted time, to ensure smooth data processing.
- Provide professional and regular information to the customer on related service calls.
- Build good working relationships with customers and users of the equipment.
- Collaborate with customer service and management teams to maintain company's high service quality standards.
- Maintain an excellent company image.
**Requirements:**
- HNC/D Electronics or equivalent
- Degree (Hons) in Electronics or equivalent
- Formal training technical training with a relevant manufacturer
- Customer and quality focus
- Interpersonal
- Good oral and written communication
- Computer skills, Microsoft Office, networking
- An understanding of Risk Management generally, and the impact on medical device support
- Fundamental management skills, concise communication, and the ability to liaise effectively with scientific and medical colleagues
- Broad range of engineering skills
- Able to problem solve under pressure, whilst minimising risk to patients, the Trust or company
- Willing to work across modalities/OEMs
**Additional Information:**
A DBS Enhanced Disclosure is required for all applicants.
The successful applicant must agree to an Enhanced Disclosure under the Disclosure Barring Service Records Bureau procedures.
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