Head of Engineering Services

7 days ago

North East, United Kingdom DWP Digital Full time
Head of Engineering Services

This is a fantastic opportunity to join DWP Digital and lead one of the biggest digital transformations in Europe. We are using leading-edge tooling and technologies to build better services, and deliver better outcomes for millions of users.

We help people find jobs, support people financially when they are unable to work due to health conditions and ensure everybody has the money they need to live during their retirement years.

As Head of Tooling Services, you will set our vision and strategy, delivering centrally managed, resilient and secure shared services, and driving adoption across DWP Digital. You'll be the Service Owner for Tooling Services, as we continue our exciting and necessary journey to hybrid cloud hosting and intelligent tooling.

You will have the opportunity to shape and lead multiple service teams, making sure we have enough people, talent and capacity to design, build, and operate shared tooling services. You will be a key member of the Hybrid Cloud Services Senior Leadership Team (SLT), helping to define and deliver DWP's Hosting Strategy, with a focus on the delivery and adoption of Cloud and centrally managed resilient, secure and cost-effective shared services.

Key Responsibilities:
  • Oversee incident and problem management, change management, service transition, and continual service improvement.
  • Shape and lead multiple service teams.
  • Define and deliver DWP's Hosting Strategy.

What We Offer:
  • Competitive pay of up to £77,740 p.a.
  • 28.97% employer pension contributions.
  • Hybrid home working.
  • Flexible hours.
  • Great work life balance.

Location: You'll join us in one of our brilliant digital hubs in Manchester or Newcastle-upon-Tyne.

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