Sales Associate
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Snaphunt. As a Sales Associate, you will be responsible for providing exceptional customer service, educating customers on our products, and achieving sales targets.
Key Responsibilities
- Customer Service
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
- Educate customers on our products, including e-liquids, devices, and accessories, to help them make informed purchasing decisions.
- Sales and Transactions
- Process transactions accurately and efficiently using our point-of-sale (POS) system.
- Store Maintenance
- Maintain a clean and organized store environment, including restocking shelves and ensuring product displays are visually appealing.
- Inventory Management
- Perform routine inventory checks and assist with inventory management tasks as needed.
- Team Collaboration
- Work collaboratively with team members to achieve sales targets and ensure overall customer satisfaction.
- Customer Support
- Handle customer inquiries, feedback, and complaints professionally and escalate issues to relevant line manager when necessary.
Requirements
- Experience
- At least 2 years of prior experience in retail or customer service experience, preferably in the vape industry.
- Skills
- Strong communication and interpersonal skills with a customer-focused approach.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Proficiency in using POS systems and basic computer skills.
- Education
- Minimum Education GCSE
- Other
- Must be at least 18 years of age.
- Flexible availability, including evenings, weekends, and holidays.
- Familiarity with UK regulations and compliance requirements related to vaping products.
- Positive attitude, willingness to learn, and a team player mentality.
About Us
At Snaphunt, we pride ourselves on being a supportive and collaborative team where everyone works together towards common goals. We are committed to providing our customers with exceptional service and products, and we are looking for like-minded individuals to join our team.
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