Service Administration Coordinator

6 days ago


Wolverhampton, United Kingdom Perpetual Engineering Partnerships Limited Full time
Service Administration Co-ordinator

We are seeking a highly organised and detail-oriented Service Administration Co-ordinator to join our fast-paced service team. This role is perfect for someone who enjoys ensuring smooth administrative operations and has a passion for supporting both internal teams and external customers.

Key Responsibilities:
  • Oversee and coordinate all administrative tasks related to the service workshop using advanced management systems.
  • Ensure accurate processing of quotations, orders, and invoices to meet defined deadlines.
  • Handle customer and internal queries with professionalism, providing updates on order progress and resolving any discrepancies.
  • Manage sales orders from initial input to dispatch and final invoicing.
  • Process purchase orders and ensure suppliers are coordinated effectively.
Requirements:
  • Excellent communication skills, both written and verbal, with a strong customer focus.
  • High level of organisation and the ability to manage multiple priorities in a fast-paced setting.
  • Proficient in Microsoft Office, with SAP experience being highly advantageous.
  • A confident telephone manner and the ability to handle calls from sales teams and customers.
Benefits:
  • Competitive salary and benefits package.
  • Company bonus scheme.
  • Healthcare and life insurance.
  • Opportunity for career development and progression.

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