Unified Communications Professional

6 hours ago


Birmingham, Birmingham, United Kingdom In Technology Group Full time

We are seeking a talented Unified Communications Professional to join our team at In Technology Group. This is an exciting opportunity to play a pivotal role in our business growth and contribute to our ongoing success.

Job Requirements

The successful candidate will have experience working with VoIP PBXs and Unified Communications, and will be able to provide technical support for customer onboarding and issue resolution. You will also collaborate with sales and provisioning teams to deliver a seamless customer experience, and troubleshoot and analyse VoIP systems using tools like Wireshark, tcpdump, and sngrep.

Key Responsibilities
  • Provide technical expertise to customers and internal teams
  • Collaborate with sales and provisioning teams to ensure smooth customer onboarding and issue resolution
  • Troubleshoot and analyse VoIP systems to identify and resolve issues
Salary and Benefits

We offer a competitive salary of £40,000 - £55,000 per annum, depending on experience, and a range of benefits including Employee Ownership Bonus and Overtime Pay. The estimated salary for this role is £48,000 per annum.



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