Senior Hotel Operations Manager

4 days ago


Watford, Hertfordshire, United Kingdom Krystle Recruitment Solutions Full time
Job Title

Auxiliary Front of House Director position available at a luxury 5-star hotel in North London/Hertfordshire.

About the Role

This Senior Hotel Operations Management opportunity is perfect for someone with prior front-of-house experience who aims to lead and manage a dedicated team.

The ideal candidate will be responsible for:

  • To oversee and coordinate the day-to-day activities of the front-of-house department, including reception, guest services, and concierge services, ensuring exceptional standards are met.
  • To ensure seamless interactions between departments, anticipating guests' needs and preferences.
  • To optimize room allocation strategies for maximum yield.

We seek an ambitious professional who can drive our mission forward, offering a competitive salary.

Key Responsibilities

As a key figure in our organization, you will be expected to:

  • Cooperate with colleagues to promote positive working relationships and collaborative problem-solving.
  • Take charge of providing expert guidance on quality control standards and best practices within the department.
Work Environment

The selected candidate will join a dynamic team that values effective communication, passion for quality excellence, and an interest in optimizing operational performance.

Requirements

To succeed in this position, applicants must have relevant experience from large-scale hotels (4-5 stars) and excel in their ability to implement standard operating procedures.

Compensation Package

Estimated Annual Salary: £55,000 - £65,000 based on the successful candidate's qualifications and industry standards.



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