Healthcare Support Assistant

1 month ago

Appley Bridge, Lancashire, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time
Job Overview

We are seeking a dynamic and hardworking individual to join our Pre-Operative department as a Healthcare Support Worker. As a key member of our team, you will play a vital role in providing person-centred support and care to our patients, ensuring a safe and effective journey prior to elective surgery.

Main Responsibilities
  • Assist the Pre-Operative team in clinic sessions, ensuring seamless communication and collaboration.
  • Obtain pre-operative tests to promote a safe patient journey, adhering to NICE Elective guidelines and trust policies.
  • Document clear and concise information on hospital IT systems, maintaining accurate records.
  • Maintain respect, dignity, and confidentiality at all times with patients and colleagues.
  • Order stock for the department, ensuring efficient inventory management.
  • Participate in audits, contributing to the improvement of our services.
  • Maintain good housekeeping, ensuring a clean and safe environment for patients and staff.
Person Specification

We are looking for an individual with:

  • NVQ Level 2 in Health and Social Care qualification.
  • Effective level of numeracy and literacy skills.
  • Effective communication skills – written and verbal.
  • Effective understanding of confidentiality.
  • Proven ability to remain calm under pressure.
  • Proven ability to demonstrate compassion/empathy/help others.
  • Effective team player.
  • Effective customer service skills.
  • Ability to deal with people from all backgrounds.
Working for Our Organisation

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is a proud provider of acute hospital and community services to the people of the Wigan Borough and surrounding areas. We value our staff, believing that 'happy staff, makes for happy patients.' We have a recognised track record in staff engagement, and living our values 'the WWL Way.'

We are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind, we are seeking to recruit people who share our values and beliefs.

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