Theatre Front of House Coordinator

2 weeks ago


Horsham, West Sussex, United Kingdom Everyman Full time

Transforming the Cinematic Experience

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We're on the hunt for a charismatic Duty Manager to elevate the Everyman cinema experience to new heights As a leader in our front-of-house team, you'll drive customer satisfaction, manage venue operations, and collaborate with our Management Team and Team Members to create unforgettable moments.

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About Your Responsibilities:

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  • Drive customer satisfaction through proactive problem-solving and issue resolution;">
  • Oversee daily operations, ensuring a seamless guest experience;">
  • Develop strategic plans to enhance the guest experience and foster a positive work culture;">
  • Build lasting relationships with colleagues, external partners, and stakeholders;">
  • Stay abreast of industry trends and best practices to inform operational decisions.">
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To thrive in this role, you'll need exceptional leadership skills, a knack for creative problem-solving, and a genuine passion for delivering top-tier service. Join our Everyman crew, and help shape the future of cinema entertainment

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Your Qualifications:

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  • Strong background in hospitality, preferably in a theatre or cinema environment;">
  • Proven track record of driving customer satisfaction and resolving issues effectively;">
  • Excellent communication and interpersonal skills;">
  • Basic knowledge of employment law and health and safety regulations;">
  • Able to adapt quickly to changing situations and priorities.">
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Why Work with Us:

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  • Competitive salary up to £13 per hour, based on experience;">
  • Generous benefits package, including unlimited cinema tickets and discounts on food and drink;">
  • Ongoing training and development opportunities;">
  • Dynamic and supportive work environment;">
  • The chance to be part of a revolutionary brand shaping the future of cinema.">


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