Care Delivery Specialist

3 days ago


Trowbridge, Wiltshire, United Kingdom Voyage Care Ltd Full time
Job Title: Care Delivery Specialist

Voyage Care Ltd is seeking an experienced Care Delivery Specialist to join our team in Trowbridge. As a Care Delivery Specialist, you will play a pivotal role in ensuring the people we support are kept safe by effectively deploying our care delivery colleagues and ensuring all administration is undertaken in line with relevant regulations and legislation.

Key Responsibilities:
- Manage and coordinate the care delivery team
- Ensure relevant documentation is in place for new individuals we support, discharges, and transfers
- Conduct live call monitoring using bespoke software as the first point of contact for day-to-day operational requirements of our care colleagues
- Work alongside the management team to coordinate with families, healthcare professionals, and external agencies, handle enquiries, schedule appointments, and meetings while maintaining confidentiality

Requirements:
- Experience working in Health & Social Care
- Proficiency in Microsoft Office and computer literacy
- Prior experience in an administration role
- Excellent customer service skills

About Voyage Care:
We embrace individuality and encourage staff to be themselves. If you have the passion to make a difference, we provide the skills and development opportunities for a successful career in a leading sector organization. We offer excellent training, job security, and opportunities for progression.

The estimated salary for this position is around £27,300 per annum, considering the location and industry standards.

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