EPM Solutions Technical Support Expert
24 hours ago
We are looking for an experienced EPM Solutions Technical Support Expert to join our team in London, UK.
This is a full-time and hybrid contract position that offers a competitive salary of £50,000 - £65,000 per annum, depending on experience.
In this role, you will be responsible for providing technical support to our clients, utilizing your expertise in CPM/EPM solutions to resolve issues and improve system performance.
Your day-to-day tasks will include:
- Assessing and prioritizing support tickets based on their severity
- Interpreting user problems and identifying solutions
- Leveraging your experience within the solution to address user problems
- Providing first-line investigation and diagnosis skills
- Recording and tracking incidents from start to finish
Our Company
VantagePoint is a global finance transformation and technology consultancy with a strong presence in London, UK.
We are passionate about improving the finance function and the value it creates for our clients.
Our team of experts works closely with clients to understand their needs and deliver tailored solutions.
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