Debt Recovery Specialist

5 days ago


Folkestone, Kent, United Kingdom Recruitment Solutions (Folkestone) Limited Full time
Housing Income Officer Job Opportunity
A great opportunity has arisen for a Housing Income Officer to cover a secondment in the public sector. This role is available until April 2025.
Working hours: 37 hours per week, Monday to Friday with attractive/flexible hybrid working arrangements. Compensation: £13.86 - £15.42 per hour depending on experience.
The primary function of the Housing Income Officer will be to assist with debt recovery, including housing income, overpaid housing benefit, and sundry debts. Responsibilities include:
  1. Contacting customers.
  2. Setting up and monitoring payment agreements.
  3. Taking recovery action when arrangements fail.
  4. Handling incoming calls.
  5. General debt management work, including some outbound calling.
  6. Ensuring timely and correct information is gathered to support the court process.
The ideal candidate will have debt management experience and knowledge of benefits systems, housing, and local government processes.

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